Light Technologies · Playlight
Delete your Playlight account
The fastest way to delete your account is inside Playlight: open Settings → Account → Delete Account. You can also send a verified request through this page. Deletion cannot be undone once processed.
Delete directly in the app
- Open Playlight and go to Settings.
- Select Account, then Delete Account.
- Review what will be deleted, verify your identity, and confirm.
Active sessions are revoked when deletion begins. User-owned account data is permanently deleted or anonymised within 30 days, and we email you when processing is complete. Encrypted backups may remain for up to 30 additional days before automatic expiry. Limited security, fraud-prevention, audit, or legal records may be retained only where necessary.
Request deletion from the website
If you cannot access the app, submit the form below. We will verify that you control the account before deletion begins. Never send us your password.
Within 30 days of a verified request, we remove or anonymise account profile data and user-owned product content (tasks, projects, habits, notes, wealth records, AI chats/memories/insights where applicable, and related preferences). Security events, audit records, backups, and data required by law may be retained as described in our privacy policy.
How to request deletion
By email
Use the form above, or email hello@playlight.app from your account email with the subject “Playlight account deletion request” and your account email address.
Delete data without deleting your account
Choose “Delete some or all of my data, but keep my account” in the form above, or email hello@playlight.app and specify what to remove. We process verifiable requests within 30 days.
What is deleted vs kept
- Deleted or anonymised: profile fields, credentials, life-management content, AI user-owned records, devices, and preferences (for full account deletion), subject to purge completion.
- May be kept: security/audit events needed for abuse prevention, encrypted backups for a limited period, operational logs, aggregated de-identified data, or data required by law.
Acknowledgement: about 2 business days · Account purge: within 30 days · Backup expiry: up to 30 additional days