Light Technologies
Support
We read every message. Whether you have a question, found a bug, or want to share feedback, the fastest way to reach us is by email.
Contact details
Operator
Light Technologies · Islamabad, Pakistan
Telephone
Postal address
Ardium, Hub Commercial Plaza #97, Phase 8, Bahria Town, Islamabad, Pakistan
Privacy and legal
Email hello@playlight.app. Please include “Privacy” or “Legal” in the subject so we can route your message correctly.
Common questions
How do I delete my account?
Full steps are on our Delete Account or Data page. Email hello@playlight.app from your account address (or use the form on that page). We acknowledge requests within about 2 business days, revoke active sessions, and delete or anonymise user-owned records within 30 days. Encrypted backups expire within up to 30 additional days - see the Privacy Policy.
I forgot my password.
Use the “Forgot password” link on the sign-in screen to receive a secure reset link by email. If the email never arrives, check your spam folder or contact us.
How do I report a bug or request a feature?
Email us with a short description and, if possible, your device model and app version. We triage feedback weekly and prioritise issues that affect the most users.
Where can I read your Privacy Policy?
Our full Privacy Policy is available here. It explains what we collect, how we use it, and your rights.
Where can I read the Terms of Use?
The current Terms of Use are available here.
Response time: within 2 business days